Water Damage Experts

Water Problem?

We're here to help! We're available 24/7, ready to restore your space and peace of mind.

5.0
60 reviews
BR Bottom Right Image - Homerepair X Webflow Template
BR Bottom Right Image - Homerepair X Webflow Template

What Makes Us Different

We treat your home with the same care and attention we'd give our own.

Free Estimates
Immediate Dispatch
Licensed & Insured
Insurance Experts

Types of Water Damage We Handle

Understanding the type of water damage is crucial for proper restoration. Our team is trained to handle all categories safely and effectively.

Category 1

Clean Water

Water from a clean source like a broken supply line or faucet. While initially safe, it can quickly escalate if not addressed within 24-48 hours.

Common sources: Broken water supply lines, overflowing sinks, melting ice or snow

Category 2

Gray Water

Water containing contaminants from sources like dishwashers, washing machines, or toilet overflow (without feces). Requires careful handling and sanitization.

Common sources: Dishwasher leaks, washing machine overflow, aquarium leaks

Category 3

Black Water

Highly contaminated water from sewage backups, flooding, or standing water that has become breeding grounds for bacteria. Requires specialized safety protocols.

Common sources: Sewage backups, flooding from rivers/streams, toilet overflow with feces

/About us/

Locally-Owned & Operated

We're a family-owned business that treats your home like our own. We're available 24/7, ready to restore your space and peace of mind. When the unexpected happens, you can count on us.

Experienced Team Members Dark Mode Icon - Homerepair X Webflow Template

Experienced team members

With a focus on quality, efficiency, and customer satisfaction.

Fast And Reliable Dark Mode Icon - Homerepair X Webflow Template

24/7 Response Time

We quickly take action to limit damage and restore your property.

Affordable Services Rate Dark Mode Icon - Homerepair X Webflow Template

Professional Estimates

We provide detailed, itemized estimates and regular progress updates.

Why Frisco Homeowners Trust Pronto Restoration

24/7 Emergency Response

Water damage emergencies don't follow business hours. Our team is available around the clock, every day of the year. When you call, we answer—and we dispatch immediately.

IICRC Certified Technicians

Our restoration professionals hold certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the industry's leading standards organization.

Insurance Claim Experts

Dealing with insurance after water damage is stressful. We work directly with all major insurance companies, document damage thoroughly, and help ensure you receive fair compensation.

Locally Owned & Family Operated

We're not a franchise or national chain. Pronto Restoration is a local Frisco business, and our owners live and work in this community. Your satisfaction is our reputation.

Free Estimates & Transparent Pricing

No surprises. We provide detailed estimates before work begins and keep you informed throughout the restoration process.

/Testimonials/
5.0
10+ reviews

“They were a sense of calm during an overwhelming moment”

 A pipe in our house burst after the latest freeze.  There was water pouring out of my walls and I am so thankful for Pronto Restoration as they were out so quickly and worked so diligently to minimize the damage to our home.  

Beth A.

“Can’t recommend Pronto Restoration enough!”

Highly professional, and awesome at what they do! My parents just used Cooper and his team when their pipe burst in the wall and flooded a good portion of their house, and they are amazing! You never want it to happen to you but when it does Pronto Restoration will be my first call!

Lauren A.

“They care about their customers”

If you’re ever in a situation where you need home restoration, give Pronto Restoration a call! They care about their customers, and it really shows! We HIGHLY recommended!!!! You hope you never need restoration, but if you do, Pronto restoration would be my first call!!!

Tori C.

“They were a sense of calm during an overwhelming moment”

 A pipe in our house burst after the latest freeze.  There was water pouring out of my walls and I am so thankful for Pronto Restoration as they were out so quickly and worked so diligently to minimize the damage to our home.  

Beth A.

“Can’t recommend Pronto Restoration enough!”

Highly professional, and awesome at what they do! My parents just used Cooper and his team when their pipe burst in the wall and flooded a good portion of their house, and they are amazing! You never want it to happen to you but when it does Pronto Restoration will be my first call!

Lauren A.

“They care about their customers”

If you’re ever in a situation where you need home restoration, give Pronto Restoration a call! They care about their customers, and it really shows! We HIGHLY recommended!!!! You hope you never need restoration, but if you do, Pronto restoration would be my first call!!!

Tori C.

“They were a sense of calm during an overwhelming moment”

 A pipe in our house burst after the latest freeze.  There was water pouring out of my walls and I am so thankful for Pronto Restoration as they were out so quickly and worked so diligently to minimize the damage to our home.  

Beth A.

“Can’t recommend Pronto Restoration enough!”

Highly professional, and awesome at what they do! My parents just used Cooper and his team when their pipe burst in the wall and flooded a good portion of their house, and they are amazing! You never want it to happen to you but when it does Pronto Restoration will be my first call!

Lauren A.

“They care about their customers”

If you’re ever in a situation where you need home restoration, give Pronto Restoration a call! They care about their customers, and it really shows! We HIGHLY recommended!!!! You hope you never need restoration, but if you do, Pronto restoration would be my first call!!!

Tori C.
/Process/

What happens after you call?

Step 01

Emergency Response

Immediate damage assessment and water extraction is crucial. We'll also assist with the insurance claim process, working with your adjuster directly.

Step 02

Drying Phase

We use advanced equipment to efficiently dry out all affected areas. Our team will visit daily to monitor the drying process.

Step 03

Completed Restoration

If the damage requires reconstruction work, we've got you covered. We'll ensure your property is fully restored—better than before.

Serving Frisco & the Dallas-Fort Worth Metroplex

Pronto Restoration proudly provides water damage restoration services throughout North Texas. Our rapid response team can reach most locations in under 60 minutes.

Frisco HQ
Plano
McKinney
Allen
The Colony
Little Elm
Prosper
Celina
Lewisville
Carrollton
Dallas
Richardson

Live outside these areas? Give us a call—we may still be able to help with your water damage emergency.

North Texas Coverage

Available 24/7 for emergencies

214-980-4353

Frequently Asked Questions